How UK Property Index handles personal and usage data.

We may collect account details such as your email address, authentication provider, preferences you give us in the product, billing identifiers from Stripe, and postcode searches you make while using the service.

We use this information to run the product, provide access to paid features, improve valuation and reporting features, measure product performance, prevent abuse, and support security and account recovery.

We record limited first-party usage information such as pages viewed, device category, referral source, campaign tags, and search activity. When you are signed in, product activity may be linked to your account so we can provide support, understand feature use, and operate paid access correctly. We do not store raw IP addresses or arbitrary URL query strings in our first-party page-view log. Broader commercial reporting should use aggregated or anonymised information rather than named-person profiles.

Payments are handled through Stripe. We do not store full payment card details on UK Property Index. Stripe may give us subscription status, customer identifiers, and billing event details so we can manage your plan correctly.

We do not describe this service as selling personal data. If broader reporting, trend analysis, or commercial insight is ever produced from usage data, it should be based on aggregated or anonymised information rather than personally identifiable customer data.

If this policy is materially updated, the revised version should be published on this page. Formal legal review is still recommended before treating this as a final production policy.